🔐 Privacy Policy
Short version: We make sure that your data is handled in compliance with the EU General Data Protection Regulation (GDPR), the Data Protection Act 1998, and other relevant privacy legislation.
Long Version
In this document:
🧑💼 Who Is Responsible for Your Data?
Our Data Protection Officer and company owner is Epic Foam Parties by Jays. This individual is responsible for ensuring your data is stored, processed, and protected securely and lawfully.
If you need to get in touch, please contact us at:
📧 epicfoampartiesbyjays@gmail.com
📦 Why Do We Process and Store Your Data?
We collect and store your data when:
This may include your name, contact information, and IP address. Your data allows us to:
-
Provide and fulfill our foam party services
-
Comply with legal, tax, and insurance obligations
We only collect data you’ve given directly to us.
⏳ How Long Do We Keep Your Data?
We retain your personal data for up to 2 years after your last event with us, primarily for tax and insurance compliance. After this period, your data will either be anonymized or deleted—unless you’ve opted in to continue receiving communication from us.
🔑 Who Has Access to Your Data?
Your data is only accessible to our Data Protection Officer and authorized personnel.
Additionally, some of our service providers (such as website hosts, email platforms, and payment processors) may store your data securely to help us operate our business. These include:
-
Our website provider
-
Email and payment services (e.g., Square, Gmail)
-
Social media platforms (if you contact us via social DMs)
We do not sell or share your data with third parties for marketing purposes.
🔁 Who Else Might Your Data Be Shared With?
In specific situations, we may be required to share your data with third parties for legal or regulatory reasons, such as:
🔍 How Can You See the Data We Store About You?
You have the right to request access to the data we have stored about you. We can send this to the email you provided during your interaction or booking.
❌ Your Right to Deletion
If you are no longer a customer and no longer wish for us to hold your data, you may request that we delete it.
Please note: In some cases, we may be required to keep your information for tax or insurance purposes.
📬 Marketing Preferences
You can opt in or out of marketing communications anytime by:
🍪 How We Use Cookies
Our website uses cookies to:
-
Enable essential functions like booking
-
Improve website performance via analytics (e.g., Google Analytics)
Cookies are temporary and cannot be used to identify you personally.
Third-party services may also use their own cookies in accordance with their privacy policies.
🛡️ Complaints
If you believe we have mishandled your personal data and cannot resolve the issue with us directly, you may contact the Information Commissioner’s Office (ICO) in the UK, or the appropriate authority in your country.